Terms & Conditions

George's Stroke Recovery Hub

Last updated: 19 October 2026

1. Welcome

Welcome to George's Stroke Recovery Hub, an independently operated UK website offering accessible entertainment, practical information, product recommendations, holiday inspiration and resources for stroke survivors, their families, carers and the wider community.

By accessing or using this website, you agree to these Terms & Conditions, to the extent permitted by applicable law.

If you do not agree with these terms, please discontinue use of the website.

Nothing in these terms removes or restricts rights or protections that cannot lawfully be excluded.

2. Website management

Website Operator: Andrew Wilson

Chief Operating Officer: George

Country: United Kingdom

Contact: georgesstrokerecovery@gmail.com

Andrew Wilson manages the website, including its content, administration and technical operations.

George contributes his lived experience, ideas and guidance to the project.

George's title is a project leadership role. It does not, by itself, constitute a formal company appointment or make him personally responsible for the website's legal obligations.

George's Stroke Recovery Hub is an independent project, not a registered charity, NHS service or regulated healthcare provider.

3. Purpose of the website

Our aim is to provide a welcoming, accessible and useful online environment.

The website offers:

  • Relaxing virtual experiences and scenic videos.

  • Communication and entertainment tools.

  • Practical information and resources.

  • Product and technology recommendations.

  • Accessible holiday suggestions.

  • Insights informed by lived experience.

We aim to provide accurate, understandable and useful information. However, individual circumstances differ, and visitors should independently verify information before making important decisions.

4. Medical and healthcare information

Important: George's Stroke Recovery Hub does not provide medical diagnosis, treatment or personalised healthcare advice.

Information about stroke recovery, rehabilitation, mobility, wellbeing and assistive equipment is provided for general information and educational purposes.

It must not replace advice from a GP, physiotherapist, occupational therapist, pharmacist or another appropriately qualified healthcare professional.

Visitors should not change medication, prescribed equipment, treatment or rehabilitation plans solely because of information on this website.

Products and recovery equipment should be assessed for individual suitability and safety.

If someone may be experiencing a stroke or another life-threatening emergency, call 999 immediately in the United Kingdom.

For non-emergency medical advice, contact an appropriate NHS service.

5. Accessibility and individual needs

We aim to make the website straightforward to navigate and suitable for visitors with a range of communication, mobility and accessibility needs.

We welcome feedback about accessibility barriers.

Although we work to improve usability, we cannot guarantee that every feature, video, external service or product will meet every visitor's individual needs.

Visitors should consider their circumstances and seek professional guidance where appropriate.

6. Communication Soundboard

Our Soundboard is designed to support everyday communication and provide entertainment.

It is not a medical device, emergency alert system or guaranteed means of communication.

It should not be relied upon as the only method of requesting urgent assistance or communicating essential care needs.

Visitors and carers should maintain appropriate alternative communication and emergency arrangements.

7. Videos, virtual experiences and entertainment

Our website features videos, scenic experiences, nature cameras and other entertainment content.

Some material is supplied by independent third-party providers.

Availability, quality, playback and content may change without notice.

Live streams may occasionally become unavailable, interrupted or replaced by their providers.

Recorded footage should not be interpreted as a live broadcast unless clearly identified as such.

We aim to label content accurately and correct reported problems.

Some visual or audio content may be unsuitable for visitors with particular sensitivities. Visitors should use available playback controls and discontinue viewing if they experience discomfort.

8. Product recommendations and affiliate links

George's Stroke Recovery Hub may recommend products, services, technology, equipment, entertainment subscriptions and holidays.

Some links are affiliate links, meaning the website may receive commission when a qualifying purchase is made.

Affiliate relationships do not guarantee that a product or service is suitable for every visitor.

We aim to distinguish between products personally used, products being considered and general recommendations.

Product specifications, availability, prices, warranties and purchasing conditions are determined by the relevant seller.

Purchases through external retailers are generally governed by the retailer's own terms and applicable consumer protections.

Please read our separate Affiliate Disclosure for further information.

9. Accessible holidays and travel

Holiday recommendations are provided for general information and inspiration.

Accessibility requirements vary considerably between individuals.

Visitors should contact accommodation and travel providers directly to confirm relevant details, including:

  • Step-free access and room layouts.

  • Door widths and wheelchair suitability.

  • Accessible bathrooms and equipment.

  • Hoists, profiling beds or other specialist facilities.

  • Transport arrangements and additional charges.

We do not guarantee that a destination will meet a visitor's individual requirements.

Unless expressly stated otherwise, George's Stroke Recovery Hub does not act as a travel agent, sell travel packages or organise travel bookings.

10. Third-party websites and services

Our website may link to external retailers, organisations, video platforms, charities, information providers and other services.

We do not control third-party websites.

Their content, privacy practices, availability and terms may change independently.

Providing a link does not necessarily constitute an endorsement, sponsorship or formal partnership.

Visitors should review the relevant provider's information before using an external service or making a purchase.

11. Intellectual property and copyright

Original text, website branding, graphics and other materials created for George's Stroke Recovery Hub may be protected by intellectual property law.

Third-party images, videos, music, logos and other materials remain the property of their respective rights holders.

Visitors may use website content for lawful personal, non-commercial purposes, subject to applicable rights and licences.

Protected original content must not be reproduced or commercially exploited without appropriate permission or another lawful basis.

Nothing in these terms overrides rights granted by law or by the relevant copyright owner.

If you believe material on the website infringes your rights, contact:

georgesstrokerecovery@gmail.com

Please identify the material and explain your concern so it can be reviewed.

12. Acceptable website use

Visitors must not knowingly:

  • Attempt to gain unauthorised access to the website or its systems.

  • Introduce malware or interfere with website security.

  • Misuse website features to harass or harm others.

  • Attempt to disrupt website availability.

  • Use the website for unlawful activities.

We may take reasonable steps to protect the website and its visitors against misuse.

13. Information accuracy and availability

We make reasonable efforts to maintain accurate information and functioning website features.

However, information, products, services and third-party resources may change.

We do not guarantee uninterrupted access or that all content will always be error-free.

Where errors are identified, we aim to investigate and correct them within a reasonable timeframe.

14. Responsibility and liability

Nothing in these Terms & Conditions excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded or restricted.

Nothing affects applicable statutory consumer rights.

Subject to those protections, George's Stroke Recovery Hub is not responsible for decisions made independently by third-party retailers, accommodation providers, streaming services or other external organisations.

Visitors should assess whether general information, products or services are appropriate for their circumstances.

Any limitation of liability applies only to the extent permitted by applicable law.

15. Privacy and cookies

Personal information is handled in accordance with applicable UK data protection legislation.

Please refer to our separate:

  • Privacy Policy

  • Cookie Policy

These explain how personal information and tracking technologies are managed.

16. Feedback, corrections and complaints

We welcome constructive feedback and reports of:

  • Incorrect or outdated information.

  • Accessibility difficulties.

  • Broken links or videos.

  • Copyright concerns.

  • Other website problems.

Contact:

georgesstrokerecovery@gmail.com

We will review enquiries and take appropriate action where reasonably practicable.

17. Changes to the website and these terms

We may update website content, features or these Terms & Conditions to reflect operational, legal or technical changes.

The latest revision date will appear at the top of this page.

Where required by law, we will provide additional notice of material changes.

18. Governing law

These Terms & Conditions are governed by the laws of England and Wales, subject to mandatory legal protections applying to visitors in other jurisdictions.

Nothing in these terms removes any right to bring proceedings before a court that has jurisdiction under applicable law.

19. Contact details

George's Stroke Recovery Hub

Website Operator: Andrew Wilson

Chief Operating Officer: George

Country: United Kingdom

Email: georgesstrokerecovery@gmail.com

George's Stroke Recovery Hub — Practical support, accessible experiences and a community built around lived experience.